Equipment Finance key contacts and operating hours over 2017/2018 Christmas-New Year Period.
Background: Please be aware of the key contacts and the hours of operation during this period, and contact your current BDM or Relationship Executive if you have any questions. We appreciate your understanding during this time. As the holiday season fast approaches, we would like to advise that due to the Christmas/ New Year season Westpac Equipment Finance will have a reduced staff complement over this period.

Action: For any queries that you may have, we kindly ask that you to please refer to the key contact points below.

Westpac BDMs and REs available during this period:

Key Contact State Contact number
Arthur Anderson – BDM QLD & NSW 0418 740 678
Sue Greer –Relationship Executive QLD & NSW 0466 384 733
Craig Hannan – BDM NSW from 3 Jan 0439 018 209
Craig Hughes – BDM NSW from 3 Jan 0418 673 972
Nina Smith – Relationship Executive NSW from 3 Jan 0434 733 864
Vicky Crowley – BDM VIC, TAS, SA & WA 0419 333 778
Sanjeev Lal – BDM VIC, TAS, SA & WA 0418 392 185

Key Westpac Credit Contacts:

NSW & QLD Last Week December NSW & QLD First Week January
Trina Torrens – 02 8767 8564 Mark Boulter – 0437 269 732
Louisa Wong – 02 8767 8567 Trina Torrens – 02 8767 8564
Miki Ilic – 02 8767 3388 Louisa Wong – 02 8767 8567
George Manettas – 02 8767 8188 George Manettas – 02 8767 8188
Maria Lugas-Totino – 02 8767 3946
Charles Low – 02 8767 3289


VIC, TAS, SA & WA Last Week December VIC, TAS, SA & WA First Week January
Paul Lancaster 0432 858 734 Isabella Lugeng 0432 859 287


Key Cut-off Date(s):

In order to guarantee settlement of standard deals and to avoid delays, please ensure all requests are received no later than 5.00pm (AEDT) Wednesday 20 December 2017, with the exception of the following:

  • Cut off for SA: 5:30pm AEST
  • Cut off for WA: 8pm AEST

Our professional teams will endeavour to settle any deals which may come in after these times.


Regards, Westpac Equipment Finance

Westpac Equipment Finance Key Support and Service Contacts:
Deal Build (all applications apart from Xpress)

Documentation Team

Settlement workflow (all settlements apart from Xpress)

Broker Customer Service – post settlement; provide account conduct, payout letters, amortisation schedules, direct debit changes, registration number changes and address changes

02 9767 0077 (cc: your BDM and RE)


1300 135 928 for account reactivation, navigation support or utilise the user guide (top of the screen when you log in)

Posted: December 18, 2017

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