Janelle is an astute business leader who has a keen interest in continually pushing the boundaries of the Introducer Distribution business unit to achieve greater results in customer satisfaction, service experience, digital, operational performance and staff engagement.
With extensive experience in the leadership of sales and distribution channels within the banking and financial services industry, Janelle is both an agile and conceptual thinker, having worked on a number of critical growth initiatives to turn around underperforming businesses with a focus on leadership transformation, segment market growth, intermediary channel value chain, and product development in SME and Commercial businesses.
Her previous positions involved cross segment team and complex multi layered stakeholder engagement requiring high levels of commercial acumen in corporate, advisory and intermediary markets to be able work in a fluid and changing operational environment to deliver strong growth results and broader positive business outcomes.