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What is CitoPlus?

CitoPlus is a digital portal for brokers to build deals and submit them directly to Westpac.

It is accessed by Westpac accredited brokers and provides the broker with a simpler and more efficient experience to apply for business lending products on behalf of their clients. 

 

Hear directly from our brokers

Don’t just take it from us – hear from real brokers about their experience using CitoPlus, and how it has changed the game. 

 

Read the full case studies on the CitoPlus website here.

What are the core benefits of CitoPlus?

Speed

The more you use CitoPlus, the faster it gets. No more sifting through your inbox for hours a week – with CitoPlus, documentation is submitted upfront and kept in one place, reducing the overall time spent on a deal. 

High quality applications result in faster decisions – so far, we’ve seen decisions made in as fast as 5 days.

 

Simplicity

No more application forms or paperwork. CitoPlus is designed to support how you already work by reducing the amount of admin you have to do, keeping all your data and documents in the one place, and allowing you to assign your preferred banker to a deal.

Security

CitoPlus has leading compliance and security features to protect your customers’ data. With automated TFN redaction, secure document uploads, and multi-factor authentication, the platform is specifically designed to reduce privacy risks.

CitoPlus also reduces the chance of documents being lost in someone’s inbox, leading to copies being sent back and forth. Accidental forwards or attachments going to the wrong address will no longer be a concern.

Detailed customer insights

CitoPlus provides brokers with insight into every deal from the beginning. You can proactively identify potential red flags through integrated customer searches like Ultimate Beneficial Owner searches, soft touch credit searches (commercial and individual) Property Title/Valuation data and more. This allows you to make informed decisions and prevent any issues before they arise.

You can even make use of the Starter Plan, allowing brokers to conduct up to 5 free deals per calendar year.

Frequently asked questions

  • Simple+ Business Overdraft
  • Westpac Business Overdraft
  • Westpac Bank Guarantee
  • Simple+ Bank Guarantee
  • Simple+ Equipment Finance Loan
  • Westpac Goods Loan
  • Westpac Lease Doc
  • Simple+ Property Investment Loan
  • Westpac Commercial Property
  • Simple+ Business Loan
  • Westpac Business Loan 
Things you should know

* Credit criteria, fees, charges, terms and conditions apply.